ice maker working fine so far so we will keep fingers crossed. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. Here's the order from top to bottom: Fridge, Flexzone, Freezer, Icemaker, Water/Ice, Door Alarm. really like all the options. If 6 or more ounces of water were dispensed in 10 seconds, the water pressure is good. This site does have service manuals and service bulletins, But NOT for unpaid DIY's - you have to be a tech and pay the price to be a full member by paying the yearly fee or contributing useful inform. now 13 months and out of warranty. FREE Shipping. The kitchen is the heart of home and the FRIDGE is the heart of the kitchen. If the ice maker is faulty and your refrigerator is model number Samsung RFG298HDRS, you will need part number SAMSUNG DA97-07365G ASSEMBLY ICE MAKER. My ice maker tray is frozen to the inside of the ice maker compartment. Discover the latest features and innovations available in the 35 3/4 inches x 70 inches, 28 cu. Q: I have (a Samsung French-door refrigerator with a faulty ice maker) and it has been maddening. Samsung RF28R7351SG - refrigerator/freezer - french style - freestanding - black stainless steel overview and full product specs on CNET. Certain models of French-door Samsung refrigerators come with built-in ice makers. Water/Ice Maker Issues. We need to empty and remove ice and clean out the mess each week. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Turn off the ice maker to keep this sound from occurring. Defrosting the entire fridge isn't an option for me right now. depending your temp may take couple of days. A refrigerator that is beautifully designed, with an modern dispenser, polished door, and sleek handles. It's easy! Fixed problem temporarily. So why is it so hard to get the simple directions on how to get into forced defrost for this model, RF28R7351SG/AA? Model Number is RF28K9380SG/AA. water pitcher started leaking while pouring after first month and we dealt with it. I have the same issue of the ice maker freezing up...I need to do a “force defrost” but somehow, all other DIY videos are of older models and state using different key combinations. • Dispensers: Water and cubed and crushed ice are dispensed through the door. Samsung Fridge is freezing over constantly and ice maker freezes solid unable to make ice. purchased this back in september. • Usable space: We measured 10.3 cu. I guess next step is to empty frig and unplug for a day. However, the crushed ice option just kicks out normal ice, no crushed iced. Samsung believes Connected Living starts with people and their busy lives. It work for only about 50% of the time on first try. Since I have a different control panel with different labels on the controls, the obvious choices don't work. FD is forced defrost for all compartments. Had ice maker "repaired" while under warranty. less than one year old and breaks. ice maker stipped working and cannot open the ice box to reser it/see if it is jammed. On purchases of $49 to $499.99 for 6-month and $500 or more for 12-month, 18-month, or 24-month. Ft. Black Stainless 4-Door French Door Refrigerator: ... 22.5 Cu.Ft, with Auto Ice Maker 5.0 out of 5 stars 1. Forced defrost is going to take a while to unthaw that I would recommend a streamer and DO not use a hair dryer or heat gun. Shop Samsung Food Showcase 22.4-cu ft 4-Door Counter-depth French Door Refrigerator with Ice Maker and Door within Door (Fingerprint-Resistant Black Stainless Steel) ENERGY STAR in the French Door Refrigerators department at Lowe's.com. $127.89 6 In Stock-+ MORE INFO. ft. Food Showcase 4-Door French Door Refrigerator in Black Stainless Steel. They still haven’t developed a full proof solution but the one the have will cost you probably $500 in parts and another couple hundred in labor. Upper key on left, on right second one down at the same time. https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit. Not looking for the entire manual, just how to get into the Forced Defrost. If your ice maker is not making any ice, enough ice, cloudy, small, dirty, or clumped ice, or the ice bucket is frozen over, this guide will show you the correct troubleshooting to perform and who to contact if service is required. SAMSUNG DA97-07365G ASSEMBLY ICE MAKER. This is very important. initially no response for 20 minutes. Thank you! What are Mode 1, Mode 2, Mode 3, and Mode 4? - If you're within the one year warranty, you can Private message one of our moderators to have service processed. Read More. Anyone know how to get to the forced defrost mode on a Samsung RF28R7351SG/AA refrigerator? Any respectable company would offer a solution. Use a steamer to remove all traces of ice and frost from Ice Room area. Do I need to do anything else? ... Come meet a Samsung representative for your S10 purchase. Thanks! tried to contact samsung through facebook today. Anybody? Jman6977, Our Samsung French door refrigerator won't dispense ice Again! Move the refrigerator forward approximately 2 inches. My ice maker tray is frozen to the inside of the ice maker compartment. FAQs | Repair Videos | Academy | Newsletter | Contact, By Now, I am unable to get any water from the fridge? After lowering the water pressure, dispense water from the water dispenser for 10 seconds. Have had to have customers do it for me on bad days. Turn off the ice maker to keep this sound from occurring. http://bit.ly/33ipYnO, - If you're OUT of warranty, you the following link to locate a service center in your area by using the link below, http://www.samsung.com/us/support/service/location. Push at the same time and hold. I am assuming that was for routine function, correct? Press Fridge and Flexzone until panel starts flashing. Thanks, Jeff. MASTER SAMURAI TECH Shop Samsung Food Showcase 28-cu ft 4-Door French Door Refrigerator with Ice Maker and Door within Door (Fingerprint-Resistant Black Stainless Steel) ENERGY STAR in the French Door Refrigerators department at Lowe's.com. Put towels on the floor to catch excess water from defrost or pull the refrig and take off back cover to drain the defrost pan as needed. If you push the button until the blank screen comes up it will exit the forced mode and return to normal operation. Hi, I tried the keys (Fridge and Flexzone) holding them waiting for the screen to flash - Nothing happened. Samsung RF28R7351SG/AA Ice Maker Assembly - Genuine OEM. What is your model number? Yeah, forced defrost won’t help much. Then press Freezer until Fd appears. Makes the compressor and all fans run then step the 4-way to cool different compartments. †No Interest if Paid in Full within 6, 12, 18 or 24 Months: Available on purchases of select products charged to a Samsung Financing account. Your site says you have the service manual available. If the noise goes away, that indicates the refrigerator was coming in contact with another object, such as the water line or a wall. 4.6 … If the above troubleshooting steps didn't help, here are some service options: - If your unit was recently purchased, you can check with your retailer on their return/exchange processes. Use this information to compare the Samsung RF28R7351SG to similar refrigerators: • Dimensions: 35.75 inches x 70 inches x 36.5 inches (W x H x D). Solutions & Tips, Download Manual, Contact Us. $1,599.00. Powered by Invision Community. Figured it out. The 'smart things' app on my Samsung phone found the fridge right away--from there I can set the temp of the freezer and fridge, turn the ice-maker off, and even troubleshoot if there's an issue. And the video says to put it into forced defrost mode. When the ice maker is removed, unplug the refrigerator to ensure the cooling loop does not frost over during service. On purchases of $49 to $499.99 for 6-month and $500 or more for 12-month, 18-month, or 24-month. Verify the water line is connected and that water is being supplied to the fridge. Picture from fast track. Majority of the users were also very pleased with some of the useful features it comes with like the food … Samsung … Get performance ratings and pricing on the Samsung RF28R7351SG refrigerator. Now....I re-did the command codes to the next one after FD and the screen went blank. $127.89 6 In Stock-+ MORE INFO. Ice Maker Assembly for Samsung RF28R7351SG/AA Refrigerator. Thank you!! Ice Maker Assembly for Samsung RF28R7351SG/AA Refrigerator. $116.94 $ 116. My bad, Fridge and Flexzone until panel starts flashing. RF28R7351SG/AA ice maker makes very loud noise, Re: RF28R7351SG/AA ice maker makes very loud noise, Water Not Dispensing After Replacing Filter, NX58M9420SS Range is not heating up properly. Ice is stuck, jammed again. Correction. Shop Samsung Family Hub Family Hub 22-cu ft 4-Door Counter-depth French Door Refrigerator with Ice Maker (Fingerprint-Resistant Black Stainless Steel) ENERGY STAR in the French Door Refrigerators department at Lowe's.com. If less than 6 ounces were dispensed, the water pressure is too low. This helped with my fridge to initiate forced defrost, however, after 2 hours of cycles I still couldn't open the bin.i think it's frozen solid. Samsung RF28R7351SR Refrigerator Review The Samsung RF28R7351SR is a well-designed modern French-door refrigerator that has received a significant number of positive ratings and mentions for its functionality and the large interior storage capacity it offers. Find the perfect Refrigerator for you! We've had our RF28R7351SG fridge ever since November. You need to be a member in order to leave a comment. With the panel unlocked, I've tried Fridge and Freezer, Fridge and Icemaker, Fridge and Flexzone, and Fridge and Water/Ice. We would like to show you a description here but the site won’t allow us. The most popular buttons are upper left and second down on the right. 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